Terms

  • Dr Mah is recognised by the major insurance companies, including BUPA, AXA PPP, Aviva, and Vitality; and his fees are consistent with those charged by other neurology colleagues
  • For insured patients, where possible, the insurance company will be billed directly. Please make every effort to provide the correct insurance details and, if necessary, obtain authorisation prior to the appointment
  • Payment via BACS, debit and credit cards are accepted
  • Please remember that seeing a private doctor is a contract between you and that doctor. If you have private health insurance then they may reimburse you for whole or part of the cost, but ultimately it is the patient who is responsible for all professional fees, including any shortfall. Please note that investigations, including blood tests, are charged by the hospital, or other providers, not Dr Mah. Please check that your insurance policy will cover these costs as if the cost is above policy limits, unfortunately the patient is responsible for payment, and this can be expensive
  • Dr Mah will aim to see you at your allocated appointment time. However, the practice of medicine is not always predictable and there may be circumstances where he needs to attend to complex cases or emergencies and so may run late. Be assured that when he sees you he will devote the necessary time and attention. 
  • Dr Mah is registered with the Information Commissioner’s Office (ICO). All data will be collected and processed in accordance with the General Data Protection Regulation (GDPR). Privacy policy

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